Managing Customer Expectations with Key Words

By asking questions and discussing the next steps, you can help manage your customer's expectations so you're both on the same page.

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automotive training

David Blackburn, Service Director for Scott Clark Auto Group and Gastonia Chevy Buick GMC, uses Quantum5 to reach the customer on their level.

Blair King May 9, 2023

data

Watch the full event of the Quantum5 Trends Report: Retention.

Blair King Mar 1, 2023

automotive training

Watch Dave Foy and Sarah Vantine discuss the service to sales handoff with Ted Ings during the Fixed Ops Roundtable.

Blair King Mar 1, 2023

automotive training

Watch Dave O'Brien and Sarah Vantine interview with Automotive State of the Union at NADA '23.

Blair King Mar 1, 2023

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