automotive

Inside Automotive Interview ft. Sarah Vantine | CBT News Aug '23

Sarah Vantine meets with CBT News to discuss how training can enhance your customer experience and employee retention.

Sep 1, 2023

automotive interview

CBT News Interview with Sarah Vantine

Sarah Vantine met with CBT News' Jim Fitzpatrick on how training can enhance your customer experience and employee retention.

Watch the full interview here

customer satisfaction

Cheri Stephens explores practical change management strategies to enhance dealership efficiency.

Cheri Stephens Dec 5, 2024

leadership

Cheri Stephens discusses engaging change-resistant dealers with steady, consistent tactics in automotive.

Cheri Stephens Dec 11, 2024

phone call training

When working with customers on the phone, it's essential to have a plan so you can more effectively set appointments with those interested car...

Sean O'Brien May 14, 2024