Managing Customer Expectations with Key Words

By asking questions and discussing the next steps, you can help manage your customer's expectations so you're both on the same page.

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leadership

Cheri Stephens discusses transitioning to management and effective leadership development in automotive retail.

Cheri Stephens Dec 4, 2024

Employee Training

Explore how Quantum5 co-founder David O'Brien envisions a future of human-centered workplace learning that empowers individuals to excel in their...

David O'Brien Nov 4, 2024

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