Skip to content

Offerings
FREE Pulse Survey
NADA Partnership
Blog
- All Posts
- Employee-Customer-Profit Series
Login

Offerings
FREE Pulse Survey
NADA Partnership
Blog
- All Posts
- Employee-Customer-Profit Series
Login
CONTACT US

CONTACT US

ESi-Q Blog

Stay ahead of the curve with ESi-Q's blog about workforce trends, employee engagement strategies, and retention solutions specifically tailored for automotive retail. Our blog delivers actionable insights from industry leaders who understand that exceptional employee experiences drive superior customer experiences and ultimate dealership success.

Dealership salesperson prioritizing CSI while employee engagement is missing

automotive training, customer experience, Employee Training, employee experience

Obsessed with CSI, Blind to What Drives It: Why customer satisfaction starts with employees, not surveys

Part 3 of14:The Employee-Customer-Profit Connection

employee retention, automotive, Employee Training, employee experience

The $20 Billion Employee Turnover Crisis in Automotive Retail Nobody Wants to Solve

employee retention, leadership, Employee Training, employee experience

The Employee-Customer-Profit Connection in Automotive Retail

Dealerships don’t have a CSI problem. They have an employee problem—and the numbers prove it.

customer experience, employee experience

Building a Better Dealership: Creating a Customer-Centric Culture

In automotive retail, the old mindset of “that’s the way it’s always been” is starting to crack.

Build Stronger Teams With ESi-Q

Join the dealerships that trust ESi-Q to keep their finger on the pulse of workforce excellence.

Offerings
NADA Workforce Studies
Contact Us
Privacy Policy