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ESi-Q Blog

Stay ahead of the curve with ESi-Q's blog about workforce trends, employee engagement strategies, and retention solutions specifically tailored for automotive retail. Our blog delivers actionable insights from industry leaders who understand that exceptional employee experiences drive superior customer experiences and ultimate dealership success.

Dealership salesperson prioritizing CSI while employee engagement is missing

automotive training, customer experience, Employee Training, employee experience

Obsessed with CSI, Blind to What Drives It: Why customer satisfaction starts with employees, not surveys

Part 3 of14:The Employee-Customer-Profit Connection

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