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Convert More Calls Into Appointments

Stop losing potential customers to poor phone call interactions.
 
CRM alerts and call transcripts are helpful, but they don't teach your team how to get better on the phone. Call-Q delivers insights and human coaching that call tracking tools miss to turn more calls into booked appointments.   

Shape    Script-free Conversations

Shape    Real-time Reporting

 

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HUMAN CONVERSATIONS

Prioritize the human connection during calls.

PERSONAL COACHING

One-on-one roleplay to improve skills.

SUSTAINABLE LEARNING

Virtual coaching sessions held 3x per week.

ACTIONABLE INSIGHTS

Regular reporting on team progress with real-time alerts.

The Call-Q Difference

Script-Free, Human-Focused Calls

Our AI-powered platform combined with our customer success team delivers results that traditional call tracking can't match.

Handling customer calls effectively can be challenging without immediate guidance. Call-Q offers personal coaching support to provide instant feedback and advice during calls. This boosts confidence, enhances call quality, and ensures each interaction builds trust and satisfaction.

 

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Data-Driven Call Analysis

Without insights, sales & service teams may miss opportunities to improve phone interactions. Inconsistent performance often goes unnoticed, affecting customer experiences.

Call-Q scores and analyzes 100% of your calls using our proven framework and provides real-time visibility and reporting into your team’s performance daily - identifying strengths and areas for growth. This empowers managers and agents to optimize each call, leading to higher conversion rates and customer loyalty.

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Trusted by:

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Increase Your Call to Appointment Conversions

Join top dealers using Call-Q to drive higher phone appointment conversions, improve call performance, and sales success.

VIEW CASE STUDY

"With phones being such an important component to the success of our Sales Department, we signed up with Call-Q in an effort to increase our appointment percentage. Within a matter of weeks, we witnessed a steady climb in our appointment set rate. Whether it was with one of our more seasoned team members or one of our newest, each one of them benefited from the training that Call-Q provided." 

GENERAL MANAGER, GERMAIN HONDA OF ANN ARBOR Corey Klotz

"This is one of the most effective and cost efficient tools utilized within our dealerships. They have figured out how to minimize the time you would spend making sure your calls are answered properly, are monitored, and held accountable. Proper measurement allows us to track progress."

PARTNER & COO, PATRIOT AUTO GROUP Seth Knighton

“By combining Quantum⁵’s top notch training programs, alongside the rich stream of customer experience data coming through our TotalCX platform, our customers will now have unparalleled access to learning opportunities that are happening in real-time at the dealership."

CEO, INTERACTIVETEL Gary Graves