FRICTIONLESS SERVICE TRAINING

Elevate your service process.

Your customers are keeping their cars longer. Their servicing needs are greater. Your opportunity is bigger.

Are you getting your fair share of your own market? Can your team be more effective with scheduling, dispatching, conducting vehicle walkarounds, multi-point inspections, and more?

frictionless-service

Your Challenges Solved

Modern solutions for progressive dealerships.

REDUCE EFFORT

Learn how to make it easier for your customers to buy.

SKILL MASTERY

Retain the skills needed to thrive in today's marketplace.

IMPROVE RETENTION

Cultivate a culture that promotes employee retention.

FRICTIONLESS SERVICE TRAINING

Sustainable training that provides accountability.

Virtual Instructor-Led Live Training

Skill-based training that focuses on 5 core service advising competencies

Sustainable Learning & Technology

Personalized learning that sticks – when, where, and how your team wants it

Personal One-on-One Coaching

Coaches working with your team to accelerate growth and development

Personalized Learning Strategies

Customized individual learning journeys and comprehensive reporting

What our customers say:

"Quantum5 has the skills to educate in-store and the resources to keep content fresh and sticky when they’re not in dealerships. It’s not what happens when the trainers are in the stores, it’s what happens when they’re not and Quantum5 is equipped to be the leader in the training space."

"Your team “gets it.” It’s about relationships, getting to know the person; nothing like the typical training we’re used to. That is the foundation of Q5."

"They just talk to human beings like a human being. Our dealership empowered staff to approach sales organically, discarding a rigid process in favor of having a conversation with the customer and addressing the question or shopping step on the consumer's mind at the time. We just roll with them."