FRICTIONLESS SERVICE TRAINING

Elevate Your Service Process

Empower your service department to handle each customer interaction with precision and care.

Shape    Hands-On Coaching

Shape    Realtime Feedback

 

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ADAPT TO TRENDS

Empower your service team to manage all new challenges.

INCREASE RETENTION

Happy customers are repeat customers. 

INCREASE UPSELLS

Present service options that align with customer needs.

Built for Real-World Service Impact

Deliver a Frictionless Service Experience

Customer interactions at service departments can often feel impersonal. Frictionless Service Training equips advisors with techniques to connect authentically with customers. This creates a more welcoming experience, increasing customer satisfaction and loyalty.

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Feature Headline About the App

Performance Boost: Bite-sized content, measurable outcomes, and community support drive improved results and profitability over time.

Customized: Customized learning journeys for the roles that make a big impact in a short amount of time.

Superior Learning: Superior learning experiences that deliver the right content to the right team members.

Live Chat: Live chat with our Community Managers.

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AI for Actionable Insights

Without actionable insights, service managers struggle to provide targeted feedback. Frictionless Service Training integrates AI-powered tracking, giving managers data-driven clarity on team strengths and areas for improvement to increase customer satisfaction and loyalty.

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Trusted by:

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  • PTG Logo
  • Hyundai Transparent Logo
  • Penske logo
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  • Bergstrom Logo
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  • weins auto logo

Unlock Your Service Team

Improve customer satisfaction, streamline service processes, and strengthen dealership loyalty today.

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"Quantum5 has the skills to educate in-store and the resources to keep content fresh and sticky when they’re not in dealerships. It’s not what happens when the trainers are in the stores, it’s what happens when they’re not and Quantum5 is equipped to be the leader in the training space."

MANAGING PARTNER, VINART DEALERSHIPS Andy Wright

"Your team “gets it.” It’s about relationships, getting to know the person; nothing like the typical training we’re used to. That is the foundation of Q5."

FIXED OPS DIRECTOR, DONLEY AUTO GROUP Joel Tanner

"They just talk to human beings like a human being. Our dealership empowered staff to approach sales organically, discarding a rigid process in favor of having a conversation with the customer and addressing the question or shopping step on the consumer's mind at the time. We just roll with them."

GERMAIN AUTOMOTIVE PARTNERSHIP Brian Kramer