We keep your team ready with learning sustainment that you can actually track. Check out our blogs for tips and tricks on how to improve your store's profitability.
When a customer asks about their monthly payment amount or trade value, via phone or email, we should be able to give them an estimated range. Here's...
Drivers are keeping their vehicles longer, making dealership service departments more important than ever before.
Coming from an automotive family, Alicia worked her way through the dealership world first as a receptionist, then as a sales & service BDC and...
The Road to a Sale (RTAS) as we know it is dead, and it has been for roughly 15 years. Learn why and see what's replaced it in this post.
Having spent his entire career in the auto industry, David understands the expectations of today's dealership staff.
Whether you're a new Service Advisor or aspiring Technician, this glossary is your guide to understanding the language of the automotive industry.