Frictionless Service Training

Elevate Your Service Process

Struggling with high turnover or low customer satisfaction?

Streamline your service department with a human-first, AI-supported training program that empowers your team to deliver exceptional customer experiences. Frictionless Service Training equips your team with the skills and support they need to enhance productivity, build customer loyalty, and drive long-term profitability. 

• Increase Customer Satisfaction: Equip service teams to provide quick, transparent, and personalized interactions that meet today’s customer expectations.
• Boost Team Productivity: Help your staff work more efficiently with hands-on training and AI-enhanced insights.
• Reduce Employee Turnover: Create a supportive environment that encourages skill development and retention.

Modern Phone Skills Training

Struggling to build trust and convert calls into dealership visits?

Call-Q transforms dealership phone interactions, bringing the human element back into sales and service calls. Real-time coaching and personalized feedback help staff connect authentically with customers, boosting trust and conversion rates. Actionable insights turn conversations into appointments and sales.

• Bring Back the Human Touch: Shift from scripted responses to genuine, trust-building interactions that resonate with customers.
• Personalized Coaching: Engage in one-on-one role play and virtual coaching sessions three times per week to build lasting skills.
• Measure and Improve Performance: Use data-backed insights and real-time alerts to guide continuous improvement and ensure consistent results.

Employee Experience Drives Everything

Facing high turnover and low employee satisfaction?

Dealership success begins with creating a better workplace, and that’s made easier with ESi-Q’s employee engagement tools. Using targeted surveys and exclusive industry benchmarks, ESi-Q delivers insights to boost employee satisfaction, reduce turnover, and enhance performance. 

• Identify Key Engagement Drivers: Understand what motivates your team with targeted employee surveys.
• Industry Benchmarking: Access dynamic, dealership-specific benchmarks at national, regional, and metro levels for accurate comparisons.
• Reduce Turnover with Data-Driven Insights: Use automotive-specific benchmarks to address issues and retain top talent.

Reinforce. Retain. Perform.

Struggling to keep your team engaged and knowledge retention high?

Revolutionize your training program with Trivie’s AI-driven platform that enhances knowledge retention through engaging, science-backed learning experiences. Trivie empowers dealerships to deliver adaptive training, track employee progress, and improve long-term knowledge retention with gamification and real-time data insights.

• Engage with Gamified Learning: Use leaderboards and rewards to keep team members motivated and learning consistently.
• Improve Knowledge Retention: Rely on AI-assisted reinforcement to ensure critical information is remembered over time.
• Track and Optimize Performance: Access real-time insights to measure progress and adjust training as needed for maximum impact.