employee retention
Getting to Know Your Customer | Part 2
Actively listening can change the landscape of your dealership by making relationships that will make customers for life.
Automotive's First-Ever Training Tech
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customer experience
5 Tips to Revamp Your CRM and Customer Experience
Revamping your CRM and customer experience will help your team benefit from a well-structured CRM and will help improve communication and follow-up.
Sarah Vantine
Sep 6, 2022
customer satisfaction
Getting to Know Your Customer | Part 1
In your dealership, are you willing to ask your customers different questions to get better results and more sales?
Sean O'Brien
Jul 26, 2022
Putting People First | CX Auto Summit 2022 Recap
What really drives the doorstep delivery mentality is the transparency of seeing the steps in the process and communication of what to expect.
Sarah Vantine
Jul 18, 2022
Experimarketing Episode 15: The "Quantum⁵" Leap
On this episode of Experimarketing, Matt and Colin connect with David O'Brien, President and CEO of Quantum5, a state-of-the-art training company...
David O'Brien
Feb 16, 2022