We assess, train, and sustain your team with our proven community success model.
We meet your team where they are and coach them on how to identify and use personality relevant questions to drive up customer satisfaction through value-driven relationships, improve their employee experience while minimizing turnover, which ultimately, has your dealership selling more cars and increasing overall profits.
Modern Objection-Handling
We teach modern objection handling that focuses on genuine connection, not confrontation.
Relationship Building
We teach relationship building skills that focus on creating long-term value, not transactional customer experiences.
Buying Psychology
We teach individuals how to understand buying psychology, not how to control or manipulate people or purchase decisions.
Observation Skills
We teach the art of questions and observation skills that build trust and knowledge, not questions to determine a customer's worthiness.
Right People + Right Skills + Right Culture = Success
The Data
We start with data...
Role-specific, validated skills assessment to gauge the starting point of your team.
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Full behavioral assessment | Know how they match the position demands
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Employee culture assessment | ESI drives CSI...where does your team stand?
-
Dealership process assessment | Your beliefs, practices, and market
-
Time to debrief | Debrief with leaders and customized training approach implemented
Learning Implementation
Powerful Learning Implementation
We use our customized LMS to start the learning process to engage your team early:
- We come to the dealership for in-person learning, including our interactive inductive methodology
- We bring over 100 years of experience in automotive and building adult learning that connects, involves, and creates change to keep your employees coming back for more.
- We bring live learning labs to the dealership. Every instructor works with your team after the classroom learning is complete
Community Architects
Community Architects
Community architects design, measure, and hold your team accountable. They design accountability with your management team, keep measurable progress moving forward, and visit the dealership quarterly for additional training and strategy meetings.
Community Managers
Community Managers
The Community Managers keep in constant touch to build a relationship with your team, and to be their virtual partner that provides expert advice. The CMs integrate key learning elements that drive business outcomes.
The Q5 App
The Quantum5 App
Equip your team with the skills, tools, and best practices to be more effective and reach their full potential.-
Role-specific learning content broken down into snackable bites
-
Customized learning journeys for the roles that make a big impact in a short amount of time
-
Superior learning experiences that deliver the right content to the right team members
-
World-class art team with DreamWorks experience creating animation, scripts, and sounds to keep learning fun
-
Data about your dealership is applied to quickly achieve real-world results
-
AI utilization to look at results and customize content that helps each learner
-
AI personalized to each individuals learning style
-
Up-to-date news feed with everything from humor to dealership created content
-
Live chat with our Community Managers
We start with data...
Role-specific, validated skills assessment to gauge the starting point of your team.
-
Full behavioral assessment | Know how they match the position demands
-
Employee culture assessment | ESI drives CSI...where does your team stand?
-
Dealership process assessment | Your beliefs, practices, and market
-
Time to debrief | Debrief with leaders and customized training approach implemented
Powerful Learning Implementation
We use our customized LMS to start the learning process to engage your team early:
- We come to the dealership for in-person learning, including our interactive inductive methodology
- We bring over 100 years of experience in automotive and building adult learning that connects, involves, and creates change to keep your employees coming back for more.
- We bring live learning labs to the dealership. Every instructor works with your team after the classroom learning is complete
Community Architects
Community architects design, measure, and hold your team accountable. They design accountability with your management team, keep measurable progress moving forward, and visit the dealership quarterly for additional training and strategy meetings.
Community Managers
The Community Managers keep in constant touch to build a relationship with your team, and to be their virtual partner that provides expert advice. The CMs integrate key learning elements that drive business outcomes.
The Quantum5 App
Equip your team with the skills, tools, and best practices to be more effective and reach their full potential.-
Role-specific learning content broken down into snackable bites
-
Customized learning journeys for the roles that make a big impact in a short amount of time
-
Superior learning experiences that deliver the right content to the right team members
-
World-class art team with DreamWorks experience creating animation, scripts, and sounds to keep learning fun
-
Data about your dealership is applied to quickly achieve real-world results
-
AI utilization to look at results and customize content that helps each learner
-
AI personalized to each individuals learning style
-
Up-to-date news feed with everything from humor to dealership created content
-
Live chat with our Community Managers