With inventory shortages and supply chain issues affecting most automotive manufacturers, a dealership’s bottom line relies heavily on a company’s service and parts business. Which begs the question: Why are service business development agents not viewed as critically important as sales BDC agents?
In this webinar, we’ll uncover:
1. How to set up your Service BDC
2. Hiring must-haves for your Service BDC
3. Critical steps for training your Service BDC
4. Internal Promotion and Buy-In for your Service BDC
Sign up for this FREE webinar below!
Two Fixed Ops Veterans – One Shared Goal
At Quantum⁵ we’re on a mission to educate Fixed Ops teams on how to use relational selling to ramp up Service BDC, increase profits, inspire our teams, and all win together.
Meet Sarah Vantine…
Sarah Vantine is a graduate from the College of Charleston. Her career began in the automotive industry in 2009 when she walked into a dealership, and with no previous experience, interviewed for a sales position. Sarah has evolved her career from sales into becoming an industry expert in business development and dealership process implementation. In 2018, Sarah was named to Automotive News’ list of 40 Under 40 dealership stars and is passionate about encouraging women to consider a career in automotive. She is currently the Vice President of Business Development Strategy with Quantum⁵.
Meet Dave Foy …
A 30+ year veteran in the automotive service industry, Dave Foy has worked his way up from shop to director. His years of experience lead him to create Fixed Ops Mastermind (group and podcast) aimed at creating innovating solutions for leaders in the fixed op department. In addition to Fixed Op Mastermind, he created Vision & Values Coaching, a program designed to mentor bright leaders on how to build teams, create culture and transform businesses. With over 50,000 hours spend in dealership service departments, Dave’s expertise and industry knowledge paves the way to dealership organization success.
Dave Foy’s Fixed Ops Mastermind Group brings together industry experts from around the world to learn, teach, innovate and network with each other every week and it’s now FREE to sign up as a member.
