Learn how to develop a stellar automotive dealership sales team. Boost performance, reduce turnover, retain customers, and create a thriving company culture.
The Road to the Sale is dead. It’s been dead for more than 15 years. A car sale has shifted from sales-centric to service-centric. Learn why in this...
The walkaround provides a great opportunity for dealerships and service personnel to take their time & build important relationships with their...
Creating a delivery experience that is more enjoyable for the customer will ensure that they go home on a positive note & will help create lifetime...
Your preparation is 100% the difference between a good and bad experience at the dealership. How are you preparing for your customers' visit?
When a customer asks about their monthly payment amount or trade value, via phone or email, we should be able to give them an estimated range. Here's...
The Road to a Sale (RTAS) as we know it is dead, and it has been for roughly 15 years. Learn why and see what's replaced it in this post.