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Hear from two of the best in the business when it comes to understanding and improving service technician retention; Ed Roberts and Jeff Daniel.
6 ideas to implement from progressive dealerships who have excellent employee retention.
Though they're both related to employee management in a company, the concepts of ‘increasing retention’ and ‘lowering turnover' are indeed different.
Actively listening can change the landscape of your dealership by making relationships that will make customers for life.