call monitoring
CallQ Phone Skills Solution Case Study
Download the case study to learn how Quantum5's CallQ Phone Skills Solution increased dealers' total gross profit by nearly $500K annually.
How Vinart Dealerships saw a 44% increase in appointments scheduled with Quantum5.
Andy Wright, Managing Partner of Vinart Dealerships, knew he needs to bolster his team's skills with additional training.
After navigating the complexities of the COVID-era car dealership business, with much of the customer interaction happening online, sky high car prices, mostly pre-sold inventory, and unpreceded consumer demand, it was clear to Andy that now was the time to reinvest in training at his family of dealerships.
With 6 locations in the Lehigh Valley of Pennsylvania,
offering everything from niche high-end brands to mainstream high-volume brands, a dynamic training partner would be needed to equip his team with the skills to successfully work with such a wide array of customers.
