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Automotive Dealership Training: How To Build A Top-Performing Team

Learn how to develop a stellar automotive dealership sales team. Boost performance, reduce turnover, retain customers, and create a thriving company culture.

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customer experience

Removing Effort and Friction: Part 2

Dealers need to remove effort and friction for their customers. It should not be difficult for customers to work with us digitally or in the...

customer experience

Reducing Effort is the New Value Builder: Part 1

A new currency has risen to the top of what consumers expect – reduced effort. Today’s consumer has no willingness for things that are harder than...

employee retention

Getting to Know Your Customer | Part 2

Actively listening can change the landscape of your dealership by making relationships that will make customers for life.