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Automotive Dealership Training: How To Build A Top-Performing Team

Learn how to develop a stellar automotive dealership sales team. Boost performance, reduce turnover, retain customers, and create a thriving company culture.

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customer experience

Building Relationships During the Walkaround

The walkaround provides a great opportunity for dealerships and service personnel to take their time & build important relationships with their...

customer experience

Removing Effort and Friction: Part 2

Dealers need to remove effort and friction for their customers. It should not be difficult for customers to work with us digitally or in the...

customer experience

Reducing Effort is the New Value Builder: Part 1

A new currency has risen to the top of what consumers expect – reduced effort. Today’s consumer has no willingness for things that are harder than...