customer experience
Be On Time and Manage Customer Expectations
Being on time with promised updates helps you maintain trust and manage your customer's expectations appropriately.
By asking questions and discussing the next steps, you can help manage your customer's expectations so you're both on the same page.
Being on time with promised updates helps you maintain trust and manage your customer's expectations appropriately.
Good write-ups can help you build trust and loyalty, which are crucial for customer retention and dealership reputation.