How to Use the Delay Tactic
The delay tactic can be a good way to gain you some time to learn more about your customer, so you can serve them better.
The delay tactic can be a good way to gain you some time to learn more about your customer, so you can serve them better.
Even when you're brand new to the car business, you already have your own customers — your sphere of influence; friends, family, neighbors, etc.
By asking questions and discussing the next steps, you can help manage your customer's expectations so you're both on the same page.