Be On Time and Manage Customer Expectations
Being on time with promised updates helps you maintain trust and manage your customer's expectations appropriately.
Being on time with promised updates helps you maintain trust and manage your customer's expectations appropriately.
Eye contact is an important part of building trust and showing that you're listening. The next time you greet a customer, remember to take off the...
The delay tactic can be a good way to gain you some time to learn more about your customer, so you can serve them better.