customer experience

Managing Customer Expectations with Key Words

By asking questions and discussing the next steps, you can help manage your customer's expectations so you're both on the same page.

Cheri Stephens
Sep 24, 2024
customer experience

Subscribe

Managing Customer Expecations

In this video, Quantum5's Cheri Stephens explains how you can best manage your customers' expectations by discussing the next steps and asking questions, so you're both on the same page. Learn more here:

 

Similar posts

phone call training

How to Use the Delay Tactic

The delay tactic can be a good way to gain you some time to learn more about your customer, so you can serve them better.

Sean O'Brien Aug 20, 2024
sales

Why You Should Open Up Your Inventory

Did you know that 60% of your customers are not committed to the vehicle they may have submitted an Internet lead on? Opening your inventory matters!

Sean O'Brien Feb 8, 2024

Want more Quantum5?

Read our blogs to learn more on industry hot topics and to find out how we make better humans with automotive training reimagined.

READ OUR BLOGS