Eye contact is an important part of building trust and showing that you're listening. The next time you greet a customer, remember to take off the shades.
Your tone of voice often communicates more than the words you use. How you speak is just as important as what you say. Remember to speak clearly,...
Even when you're brand new to the car business, you already have your own customers — your sphere of influence; friends, family, neighbors, etc.
Rather than just asking simple questions, we can guess & make suggestions. This is a way to help you gain more information & learn about your car...
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