Quick Tip: Remove Your Sunglasses When Greeting Customers

When the sun is out, sunglasses help keep us cool, but did you know your customer might not see it that way? 

When working with your customer in person, adapting to their social style is important, but remember the unspoken communication you could be sending. Eye contact is an important part of building trust and showing that you're listening. The next time you go greet a customer, remember to take off the shades during your face-to-face conversation.