Did you know that 38% of your customers will not do business with you based off 1 bad phone call? That just shows the importance of every single phone call.
Inbound phone calls convert at a 30% higher rate than Internet leads. Before each call, equip yourself with a game plan as to how you're going to...
As a BDC, do you know how many phone calls you should be making each day to stay productive and hit your numbers? Sarah explains in this video.
When working with customers on the phone, it's essential to have a plan so you can more effectively set appointments with those interested car...
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