phone call training

Inbound Phone Calls and How to Make Them a Success

Inbound phone calls convert at a 30% higher rate than Internet leads. Before each call, equip yourself with a game plan as to how you're going to navigate the call.

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Inbound phone calls convert at a 30% higher rate than Internet leads. So, what does that mean? it's two things in my mind: 

  1. You need to one pick up that phone call with a great attitude and ready to serve the client.
  2. Do you have a good strategy to build value in yourself, your dealership, and the vehicle? 

Before each phone call, equip yourself with a strong game plan as to how you're going to navigate the call to achieve the results you want. This is crucial to a part of the job that actually converts much quicker than some of your other opportunities.  

So, before your next call: 

  • Research good strategies for phone calls.
  • Reach out to the Quantum5 Community Management team and learn how you can make that inbound phone call a success. 

  

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