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As a BDC, do you know how many phone calls you should be making each day to stay productive and hit your numbers? Sarah explains in this video.
Want to convert more sales calls? Try using a pre-appointment question for a smoother appointment setting process.
Inbound phone calls convert at a 30% higher rate than Internet leads. Before each call, equip yourself with a game plan as to how you're going to...
Your tone of voice often communicates more than the words you use. How you speak is just as important as what you say. Remember to speak clearly,...
James Koser discusses how he and his team use Quantum5's phone communication skills to help improve their appointment set rates, call consistency, &...