Managing Customer Expectations with Key Words
By asking questions and discussing the next steps, you can help manage your customer's expectations so you're both on the same page.
By asking questions and discussing the next steps, you can help manage your customer's expectations so you're both on the same page.
Eye contact is an important part of building trust and showing that you're listening. The next time you greet a customer, remember to take off the...
When building trust digitally, it's important to identify your shopper's social style so you can use that to create conversation, communication, and...