The delay tactic can be a good way to gain you some time to learn more about your customer, so you can serve them better.
Are you or someone you know looking to enter the auto industry? Quantum5's Cheri Stephens shares her advice for those considering getting into the...
When building trust digitally, it's important to identify your shopper's social style so you can use that to create conversation, communication, and...
By asking questions and discussing the next steps, you can help manage your customer's expectations so you're both on the same page.
Read our blogs to learn more on industry hot topics and to find out how we make better humans with automotive training reimagined.
