phone call training

How to Use the Delay Tactic

The delay tactic can be a good way to gain you some time to learn more about your customer, so you can serve them better.

Subscribe

Quantum5's Sean O'Brien explains how using the delay tactic can be a good way to buy you some time to learn more about your customer, so you can serve them better. Learn more in this video:

 

Similar posts

Want more Quantum5?

Read our blogs to learn more on industry hot topics and to find out how we make better humans with automotive training reimagined.

READ OUR BLOGS