How to Adopt a New Way of Thinking in Automotive Retail
Cheri Stephens explores practical change management strategies to enhance dealership efficiency.
Cheri Stephens explores practical change management strategies to enhance dealership efficiency.
Your tone of voice often communicates more than the words you use. How you speak is just as important as what you say. Remember to speak clearly,...
Eye contact is an important part of building trust and showing that you're listening. The next time you greet a customer, remember to take off the...