Your tone of voice often communicates more than the words you use. How you speak is just as important as what you say. Remember to speak clearly, confidently, and warmly.
It's essential to set clear expectations with your service customers upfront, starting with letting them know how much time the service process could...
Did you know that 60% of your customers are not committed to the vehicle they may have submitted an Internet lead on? Opening your inventory matters!
Rather than just asking simple questions, we can guess & make suggestions. This is a way to help you gain more information & learn about your car...
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