Leveraging Your Sphere of Influence
Even when you're brand new to the car business, you already have your own customers — your sphere of influence; friends, family, neighbors, etc.
Even when you're brand new to the car business, you already have your own customers — your sphere of influence; friends, family, neighbors, etc.
Your tone of voice often communicates more than the words you use. How you speak is just as important as what you say. Remember to speak clearly,...
Eye contact is an important part of building trust and showing that you're listening. The next time you greet a customer, remember to take off the...