team
Meet the Team: Veronica Carr
Meet Veronica Carr, Community Manager at Quantum5. When asked what she loves about her role, Veronica shared that she enjoys listening to her...
FEATURED POST
Automotive Dealership Training: How To Build A Top-Performing Team
Learn how to develop a stellar automotive dealership sales team. Boost performance, reduce turnover, retain customers, and create a thriving company culture.
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customer satisfaction
Cross-department collaboration offers dealers a competitive advantage
Cross-department collaboration offers dealers a competitive advantage. Turf battles between dealership sales and service departments can dent...
Dave Foy
Nov 7, 2022
employee retention
Getting to Know Your Customer | Part 2
Actively listening can change the landscape of your dealership by making relationships that will make customers for life.
Sean O'Brien
Oct 11, 2022
customer experience
5 Tips to Revamp Your CRM and Customer Experience
Revamping your CRM and customer experience will help your team benefit from a well-structured CRM and will help improve communication and follow-up.
Sarah Vantine
Sep 6, 2022
customer satisfaction
Getting to Know Your Customer | Part 1
In your dealership, are you willing to ask your customers different questions to get better results and more sales?
Sean O'Brien
Jul 26, 2022
Auto Remarketing Podcast: Quantum⁵ CEO Dave O'Brien on a new twist to dealer training
In this installment of the NADA Show 2021 series of the Auto Remarketing Podcast, we are joined by Dave O'Brien, co-founder and CEO of Quantum⁵, a...
David O'Brien
Feb 10, 2022