call monitoring
Changing How Success is Measured
Success cannot be measured with one metric alone: here are some additional success metrics dealers should be tracking.
FEATURED POST
Automotive Dealership Training: How To Build A Top-Performing Team
Learn how to develop a stellar automotive dealership sales team. Boost performance, reduce turnover, retain customers, and create a thriving company culture.
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employee retention
What’s the Difference Between Retention and Turnover?
Though they're both related to employee management in a company, the concepts of ‘increasing retention’ and ‘lowering turnover' are indeed different.
Sarah Vantine
May 10, 2023
automotive training
The New World of Adult Learning
Automotive training has traditionally been top-down and company centric. At Quantum5, we built something that's different and way more than a...
David O'Brien
May 4, 2023
team
Meet the Team: Jean Ings
Passionate about storytelling, creating non-linear (choose your own adventure) journeys for the Quantum5 app is one of Jean's favorite parts of her...
Chelsea Camarata
May 2, 2023
sales
The 5 Essential Sales Skills and Why They Matter
It’s imperative that your sales and service teams have these crucial sales skills to help them most effectively work with their customers.
Brendan O'Brien
Apr 26, 2023
team
Meet the Team: Jordan Lewandowski
As the Head of Story, Jordan says the most interesting part of his job is working with our talented team of creators and curriculum designers. Meet...
Chelsea Camarata
Apr 20, 2023