team
Meet the Team: Blair King
Beginning in automotive at age 18, helping to make a difference in people's everyday lives is what Blair loves most about her work.
FEATURED POST
Automotive Dealership Training: How To Build A Top-Performing Team
Learn how to develop a stellar automotive dealership sales team. Boost performance, reduce turnover, retain customers, and create a thriving company culture.
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employee retention
Trying to Improve Your Retention? Try These Ideas!
6 ideas to implement from progressive dealerships who have excellent employee retention.
Ted Kraybill
Jul 13, 2023
team
Meet the Team: Sean O'Brien
As a former car salesman, Sean recognizes the challenges that automotive professionals face daily. That's why he's passionate about helping them...
Chelsea Camarata
Jul 6, 2023
customer experience
Understanding Your Customers | Introducing Eleanor
By recognizing & responding to Eleanor's expressive personality type, you can create a comfortable & trustworthy environment for her car service...
Jordan
Jun 21, 2023
data
What Does It Take to Be One of the Top 100 Best Dealerships to Work For? It’s All About the Numbers.
Based on ESi-Q survey data, see the advantages that the top 100 best dealerships to work for have and learn what it takes to be "THE BEST."
Ted Kraybill
May 31, 2023
call monitoring
Changing How Success is Measured
Success cannot be measured with one metric alone: here are some additional success metrics dealers should be tracking.
David O'Brien
May 16, 2023