customer experience
Social Styles: Working with Analyticals
Analytical customers operate based on facts rather than trust. Sean explains some tips for working with an Analytical car shopper.
Analytical customers operate based on facts rather than trust. Sean explains some tips for working with an Analytical car shopper.
Being on time with promised updates helps you maintain trust and manage your customer's expectations appropriately.
Eye contact is an important part of building trust and showing that you're listening. The next time you greet a customer, remember to take off the...