customer satisfaction

How Training and Structure Improve the Service Experience

Cheri Stephens discusses transforming dealership interactions for better customer service.

Nov 25, 2024

customer experience customer satisfaction

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Dive into Cheri Stephens' remarkable journey through the automotive world, from her start on the sales floor to her strategic role at Quantum5. This candid conversation sheds light on overcoming industry challenges, enhancing customer relations, and driving meaningful change across dealership operations.

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How Training and Structure Improve the Service Experience

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