Don't Be Like Josh: Part 1
Meet Josh: Two-time Employee of the Month (runner-up). He's here to help you sell more cars, but telling you what NOT to do.
Meet Josh: Two-time Employee of the Month (runner-up). He's here to help you sell more cars, but telling you what NOT to do.
Rather than just asking simple questions, we can guess & make suggestions. This is a way to help you gain more information & learn about your car...
The delay tactic can be a good way to gain you some time to learn more about your customer, so you can serve them better.