sales

Communicating Next Steps with Your Customers

When discussing next steps with your customer, it's all about proactively suggesting a direction for the encounter, whether it's virtual or in person.

Brendan O'Brien
Jun 18, 2024
sales

Subscribe

Communicating Next Steps with your Customers - Brendan O'Brien

When discussing next steps with your customer, it's all about proactively suggesting a direction for the encounter, whether it's via a phone call, email, or in person. Listen to Brendan O'Brien's insights below for more:

 

Similar posts

sales

Don't Sell the Equipment, Sell the Why

It's important to sell what your customer cares about. If they care about a towing package, don't sell the actual equipment but sell why they need it.

Sean O'Brien Jul 23, 2024
automotive training

How to Build Trust Digitally

When building trust digitally, it's important to identify your shopper's social style so you can use that to create conversation, communication, and...

Sean O'Brien Sep 17, 2024
customer satisfaction

3 Ways to Build Value with Your Car Shoppers

When building value with your customers, remember to listen to them, connect the features & benefits of the car to their emotions, and be their...

Amanda Moore Jan 9, 2024

Want more Quantum5?

Read our blogs to learn more on industry hot topics and to find out how we make better humans with automotive training reimagined.

READ OUR BLOGS