More bad advice from Josh...follow this if you want to aggravate your car shoppers.
The delay tactic can be a good way to gain you some time to learn more about your customer, so you can serve them better.
Rather than just asking simple questions, we can guess & make suggestions. This is a way to help you gain more information & learn about your car...
When building trust digitally, it's important to identify your shopper's social style so you can use that to create conversation, communication, and...
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