By asking questions and discussing the next steps, you can help manage your customer's expectations so you're both on the same page.
David O'Brien and Sarah Vantine discuss why techs may be temped to leave your dealership and what you can do to address the situation.
Sarah Vantine with Kara Delaine discuss women in automotive at the May 2023 Fixed Ops Roundtable. Watch the session here!
Andy Wright, Managing Partner with Vinart Dealerships, discusses why he decided to partner with Quantum5
David Blackburn, Service Director for Scott Clark Auto Group and Gastonia Chevy Buick GMC, uses Quantum5 to reach the customer on their level.
Watch the full event of the Quantum5 Trends Report: Retention.
Watch Dave Foy and Sarah Vantine discuss the service to sales handoff with Ted Ings during the Fixed Ops Roundtable.
Watch Dave O'Brien and Sarah Vantine interview with Automotive State of the Union at NADA '23.