Communicating Next Steps with Your Customers
When discussing next steps with your customer, it's all about proactively suggesting a direction for the encounter, whether it's virtual or in person.
When discussing next steps with your customer, it's all about proactively suggesting a direction for the encounter, whether it's virtual or in person.
Eye contact is an important part of building trust and showing that you're listening. The next time you greet a customer, remember to take off the...
Even when you're brand new to the car business, you already have your own customers — your sphere of influence; friends, family, neighbors, etc.