We keep your team ready by reimagining automotive training. Check out our blogs for tips and tricks on how to improve your store's profitability.
Expressive customers thrive off having fun and buy off emotion and testimonials. Here are some tips for working with an Expressive car shopper.
Even when you're brand new to the car business, you already have your own customers — your sphere of influence; friends, family, neighbors, etc.
Rather than just asking simple questions, we can guess & make suggestions. This is a way to help you gain more information & learn about your car...
When building value with your customers, remember to listen to them, connect the features & benefits of the car to their emotions, and be their...
When working with a Driver, remember to not waste time, be direct (they value it) and have some facts and information to back up your claims.
Inbound phone calls convert at a 30% higher rate than Internet leads. Before each call, equip yourself with a game plan as to how you're going to...
Dave O'Brien joins the Fixed Ops Roundtable Holiday Special for a conversation around dealership operations. Watch the session here!
Your tone of voice often communicates more than the words you use. How you speak is just as important as what you say. Remember to speak clearly,...
Tony Gomez meets with CBT News to discuss what sets Quantum5 apart and how we help create meaningful solutions for today's dealers.
What is Professional Urgency? This short video explains what it is and how to implement it at the dealership with your customers.