We keep your team ready by reimagining automotive training. Check out our blogs for tips and tricks on how to improve your store's profitability.
When working with customers on the phone, it's essential to have a plan so you can more effectively set appointments with those interested car...
Being retail ready is more than just knowing your inventory. It's about being the on-site expert for your customers.
It's essential to set clear expectations with your service customers upfront, starting with letting them know how much time the service process could...
When customers want a really high price for their trade, salespeople can use data as part of their negotiation strategy. Watch the video for more.
Want to be a better car salesman? Follow Josh's tips for how NOT to start your day.
Eye contact is an important part of building trust and showing that you're listening. The next time you greet a customer, remember to take off the...
Analytical customers operate based on facts rather than trust. Sean explains some tips for working with an Analytical car shopper.
As a BDC, do you know how many phone calls you should be making each day to stay productive and hit your numbers? Sarah explains in this video.
It's essential to ensure that your Amiable customers are actually happy. Focus on building trust, get to know them, and work through their wants and...
Jim Farkas, GM of Germain Honda, discusses training and educating dealership teams with ASOTU's Paul Daly and Kyle Mountsier at NADA '24. Watch here!